Last updated: September 16th, 2020
“Off the Shelf” Shop Physical Products*
*Physical products from the “Off the Shelf” Shop only – does not include digital goods or printed marketing/packaging materials
Thank you for shopping at Objektiv Digital
If you are not entirely satisfied with your purchase, we’re here to help.
Our products can be returned within 28 days of the original purchase of the product. A new product may be exchanged for another product or returned for a refund.
To be eligible for a return, please make sure that:
- The product was purchased in the last 28 days
- The product is in its original packaging
- You have emailed us a description of the problem along with a photo of the product(s) in question, along with a note indicating whether you want to exchange the product (and if so, what other product you want to order) or a refund.
Products that do not meet these criteria will not be considered for return.
To submit a description of the problem and a photo, contact us:
- By email: [email protected]
Send the product with its original packing using our provided return slip to:
Shop | Objektiv Digital
11025 Westlake Dr
Charlotte, NC 28273
United States
Shipping charges
Shipping charges incurred in connection with the return of a product are non-refundable.
You are responsible for paying the costs of shipping and for the risk of loss of or damage to the product during shipping, both to and from Objektiv Digital.
Damaged items
If you received a damaged product, please notify us immediately for assistance.
Sale items
Sale items cannot be refunded.
Digital products
We do not issue refunds for digital products once the order is confirmed and the product is sent.
We recommend contacting us for assistance if you experience any issues receiving or downloading our products.
Contact us
If you have any questions about our Returns and Refunds Policy, please contact us:
- By email: [email protected]
